{extend name="admin@public/base" /}
{block name="main-content"}
<link rel="stylesheet" href="/app/home/view/szwjs/static/css/common.css" />
<link rel="stylesheet" href="/app/home/view/szwjs/static/css/complaint.css" />
<style>
.tvmtab tr td{line-height:1.4em;}
</style>  
<div class="page-content">
    <div class="tvmcontent">
    <div class="tvmtabwrap">
        <div class="tvmtabtitle">深圳文交所艺版拍、文版通客户投诉记录表</div>
        <form id="tousuform" class="myform ajaxForm2" action="{:url('edit')}" method="post">
            <table class="tvmtab">
                <tr>
                    <td rowspan="7" class="ttitle weightB">客户基本信息</td>
                    <td class="ttitle">姓名</td>
                    <td>&nbsp;{$detail.name}</td>
                    <td class="ttitle">电话</td>
                    <td>&nbsp;{$detail.tel}</td>
                </tr>
                <tr>
                    <td class="ttitle">客户账号</td>
                    <td colspan="3">&nbsp;{$detail.account}</td>
                </tr>
                <tr>
                    <td class="ttitle">账号是否入金</td>
                    <td class="inlines"><select id="cpt_is_recharge">
                        <option value="1" {if condition="$detail.is_recharge eq 1"}selected{/if}>是</option>
                        <option value="0" {if condition="$detail.is_recharge eq 0"}selected{/if}>否</option>
                    </select><span class="r_btn"><span class="b_ar"></span></span></td>
                    <td class="ttitle">金额</td>
                    <td class="inlines">&nbsp;{$detail.recharge_money}<span class="r_btn">元</span></td>
                </tr>
                <tr>
                    <td class="ttitle">参与平台</td>
                    <td colspan="3">&nbsp;{$detail.platform}</td>
                </tr>
                <tr>
                    <td class="ttitle">所属机构</td>
                    <td colspan="3">&nbsp;{$detail.org}</td>
                </tr>
                <tr>
                    <td class="ttitle">客户投诉主体</td>
                    <td colspan="3">&nbsp;{$detail.target}</td>
                </tr>
                <tr>
                    <td class="ttitle">与投诉主体的关系</td>
                    <td colspan="3">&nbsp;{$detail.target_relation}</td>
                </tr>
                <tr>
                    <td rowspan="3" class="ttitle weightB">反馈情况</td>
                    <td class="ttitle">基本情况反馈</td>
                    <td colspan="3"  style="padding:5px;">&nbsp;{$detail.information}</td>
                </tr>
                <tr>
                    <td class="ttitle">经济问题反馈</td>
                    <td colspan="3"  style="padding:5px;">&nbsp;{$detail.economy_problem}</td>
                </tr>
                <tr>
                    <td class="ttitle">相关协议及签署<p style="margin-top: 5px;">文件情况介绍</p></td>
                    <td colspan="3" style="padding:5px;">&nbsp;{$detail.intro}</td>
                </tr>
                
                <tr>
                    <td rowspan="3" class="ttitle weightB">对应证明附件</td>
                    <td colspan="4" style="min-height: 38px;">
                        <span id="cpt_attach_btn" class="uploadbtn" style="display: none;">上传文件</span>
                        <table id="cpt_attach_list"  class="smalltab">
                             {if condition="count($detail['attach'])"}
                             {foreach name="detail.attach" id="vo"}
                             <tr><td><a href="{$vo.url}" target="_blank">{$vo.name}</a></td></tr>
                             {/foreach}
                             {else}
                             <tr><td>无</td></tr>
                             {/if}
                        </table>
                    </td>
                </tr>
            </table>
            <table class="tvmtab">
              <tr>
                    <td class="ttitle weightB">跟进状态</td>
                    <td colspan="4"  style="padding:5px;">
                       <select id="state" name="state" style="border:1px solid #ddd;">
                          <option value="1" {if condition="$detail['state'] eq 1"}selected{/if}>未处理客诉</option>
                          <option value="2" {if condition="$detail['state'] eq 2"}selected{/if} >处理中客诉</option>
                          <option value="3" {if condition="$detail['state'] eq 3"}selected{/if} >已处理客诉</option>
                       </select>
                    </td>
                </tr>
                <tr>
                    <td class="ttitle weightB">跟进备注</td>
                    <td colspan="4"  style="padding:5px;">
                       <textarea name="remark" rows="5" style="border:1px solid #ddd;"></textarea>
                    </td>
                </tr>
                 <tr>
                    <td class="ttitle weightB">跟进备注</td>
                    <td colspan="4"  style="padding:5px;">
                       <table id="cpt_attach_list"  class="smalltab">
                             {if condition="count($detail['remarks'])"}
                             {foreach name="detail.remarks" id="vo" key="key"}
                             <tr><td><strong>{if condition="$key eq 2"}处理中客诉{else if condition="$key eq 3" /}已处理客诉{/if}:</strong>{$vo}</td></tr>
                             {/foreach}
                             {else}
                             <tr><td>无</td></tr>
                             {/if}
                        </table>
                    </td>
                </tr>
                 <tr>
                    <td class="ttitle weightB">意见反馈</td>
                    <td colspan="4"  style="padding:5px;">
                       <select id="state" name="state" disabled>
                          <option value="" {if condition="$detail['score'] eq ''"}selected{/if}>未反馈</option>
                          <option value="1" {if condition="$detail['score'] eq 1"}selected{/if}>非常满意</option>
                          <option value="2" {if condition="$detail['score'] eq 2"}selected{/if} >满意</option>
                          <option value="3" {if condition="$detail['score'] eq 3"}selected{/if} >基本满意</option>
                       </select>
                    </td>
                </tr>
            </table>
           <div id="tousuformbtm">
               <div class="tvmformbtns">
                   <input type="hidden" name="id" value="{$detail.id}">
                   <button type="submit" class="submitbtn"  style="padding:5px 10px;width:100px;display:inline-block;" >提交</button>
                   <a class="submitbtn" href={:url('fdlist')} style="padding:5px 10px;width:100px;display:inline-block;" >返回</a>
               </div>
           </div>
        </form>
    </div>
</div>

</div><!-- /.page-content -->

{/block}